Support
Email support, answered by the people who build the product. We respond to every support request by the next business day.
Email support
For installation, licensing, and product questions. Response by the next business day.
A note on data access
SteadyState runs in your tenant; we cannot see your data. If an issue requires inspecting records, we'll ask for a screen-share or send a diagnostic script you run under your own control.
What to include in a support request
- What you were doing, what you expected, and what happened instead
- Any error message, verbatim (SteadyState error messages are written to be quoted)
- Your environment region and whether the optional Teams/Approvals flows are activated
- Screenshots help; never include records you consider sensitive
Self-serve resources
- Interactive product demo
The decision lifecycle, in your browser
- Pricing and billing FAQ
Seats, Microsoft licensing, cancellation
- Security overview
Deployment model, enforcement, vendor-risk answers
- Privacy policy
Product documentation (admin guide, install runbook) ships with the AppSource listing and will be linked here at launch.